Core Services
Specialist Services
Not sure where to start?
Our free home care assessment helps you understand exactly what care your loved one needs — at no cost and with no pressure.
- We come to you
- Takes 45–60 minutes
- Written care plan provided
- No obligation to proceed
Or call us: 07883 247965
Live‑in Care
One dedicated carer. Round-the-clock support. The comfort, familiarity and independence of home — without ever having to leave it. Live-in care from Surely Yours Healthcare offers your loved one a genuine, dignified alternative to residential care.
The Comforts of Home — With the Security of Full‑Time Care
Moving into a care home is not the only option when someone needs full-time support. Live-in care allows your loved one to remain in the home they know — surrounded by their belongings, their routines, their pets and the people they love — whilst receiving dedicated, professional care every hour of the day and night.
At Surely Yours Healthcare, our live-in carers are carefully matched to each client based on personality, interests and care needs. The result is not just a professional care arrangement — it is a genuine, trusted relationship that makes an immeasurable difference to your loved one's quality of life and your own peace of mind.
We provide live-in care for older adults, people living with dementia, those with physical disabilities, individuals recovering from serious illness or surgery, and anyone who needs consistent, round-the-clock support to live safely and comfortably at home.
"For many families, live-in care delivers something a care home simply cannot — the familiarity, comfort and deep sense of belonging that only comes from being in one's own home."— Surely Yours Healthcare Care Team
Full-Time Home Support
One Dedicated Carer
Enhanced DBS Checked
Every Carer
Free Assessment
No Obligation
Live‑in Care vs Residential Care — How Do They Compare?
Families often face a difficult decision when a loved one needs full-time care. Live-in care and residential care each have their place, but for many people, staying at home with dedicated support is by far the preferable choice.
| Live‑in Care | Residential Care | |
|---|---|---|
| Familiar home environment | Stays at home | Moves to new setting |
| One-to-one dedicated support | Always | Shared care team |
| Personal routine maintained | Fully | Often not possible |
| Pets can stay | Yes | Usually not permitted |
| Family visits unrestricted | Yes | Variable policy |
| Personal belongings kept | Fully | Limited space |
| Continuity of carer | Same dedicated carer | Rotating staff |
| Independence preserved | Maximum | Reduced |
Who Is Live‑in Care Right For?
Live-in care is an excellent choice across a wide range of situations. Families commonly consider live-in care when:
What Our Live‑in Care Service Includes
Our live-in carers provide comprehensive, all-encompassing support throughout each day — tailored entirely to your loved one's needs, preferences and daily rhythm.
Personal & Health Care
Daily Life & Home Support
How Live‑in Care Works Day to Day
We understand that inviting a carer into your loved one's home on a full-time basis raises many practical questions. Here is how we handle the day-to-day reality of live-in care.
Accommodation
The live-in carer requires a private bedroom in the home, access to a bathroom, shared use of the kitchen and reasonable household facilities.
Active hours
Live-in carers typically work around 8–10 active hours per day, with rest periods agreed in advance. For clients requiring support through the night, a waking night or sleep-in arrangement is included in the care plan.
Carer rotation
We operate a planned rotation of carers to provide consistency whilst ensuring each carer has adequate rest. Clients and families are always introduced to any incoming carer before the handover takes place.
Handover notes
Detailed handover notes are completed at every carer changeover, so there is no loss of continuity in your loved one's care.
Family involvement
Family members are always welcome to visit, stay and be fully involved in their loved one's care. We see families as partners, not bystanders.
The specific accommodation and logistics of live-in care are discussed in full during the free home assessment, so everything is agreed and comfortable before care begins.
How Quickly Can Live‑in Care Begin?
Standard Live‑in Care
Following a completed free home assessment, live-in care can typically be arranged and begin within 5–7 working days.
Urgent Live‑in Care
In urgent situations — following a sudden deterioration, hospital discharge or carer breakdown — we will prioritise your assessment and aim to have a live-in carer in place within 48 hours where possible.
Funding Live‑in Care at Home
Live-in care can be funded in several ways. We are happy to discuss the options with you and help point you in the right direction — though we do not provide formal financial advice.
Private Self-Funding
You arrange and fund live-in care directly. Full costs are discussed transparently during the free assessment — no hidden charges.
Direct Payments
If Essex County Council has assessed your loved one as eligible for funded care, a direct payment may be provided to purchase live-in care from a provider of your choice.
Local Authority Funding
A care needs assessment by Essex County Council may result in a contribution towards the cost of live-in care, depending on eligible needs and financial circumstances.
NHS Continuing Healthcare
For those whose primary need is health-related, fully funded live-in care may be available through NHS Continuing Healthcare, following a formal NHS assessment.
We do not display pricing on our website. All costs are discussed openly and transparently during your free, no-obligation assessment.
What Families Say About Our Live‑in Care Service
"We were on the verge of moving Mum into a care home when we found Surely Yours Healthcare. Her live-in carer has transformed her life — she is happier, more confident and still in the home she loves. We could not be more relieved or more grateful."
Claire M. — daughter of client, Leigh-on-Sea
"After my father's stroke, he needed round-the-clock support but was absolutely adamant he was not going into a home. Live-in care was the answer. The carer Surely Yours matched him with is wonderful — patient, professional and genuinely fond of Dad."
David T. — son of client, across the UK
Regulated, Registered and Accountable
Surely Yours Healthcare Ltd is registered with the Care Quality Commission (CQC) to provide personal care services across the UK, including live-in care.
Our Registered Manager is Mrs Theodora Machingura, who holds direct accountability for the quality and safety of every service we provide.
How to Arrange Live‑in Care
Contact Our Team
Call us on 07883 247965, email info@surelyyours.co.uk or complete our online enquiry form. We respond to all enquiries within 2 business hours.
Free Live‑in Care Assessment
A member of our specialist team visits your loved one's home. We discuss needs, daily routine, accommodation and specific requirements — completely free and without obligation.
Live‑in Care Begins
We match the right carer, make a formal introduction and agree a full care plan together. Standard care starts within 5–7 working days. Urgent placements within 48 hours where possible.
Areas We Cover for Live‑in Care
We provide live-in care across across the UK and the surrounding across the UK communities. Our local management team is based in the area, ensuring close support and rapid response for live-in care clients and their families.
Live‑in Care — Frequently Asked Questions
Enquire About Live‑in Care
Complete the form below and a member of our live-in care team will be in touch within 2 business hours — completely free and without any obligation.
Ready to Explore Live‑in Care for Your Loved One?
Our team understands that this is one of the most important decisions your family will make. We are here to listen carefully, answer every question honestly and help you find the right solution — with no pressure and no obligation at any stage.