Core Services
Specialist Services
Not sure where to start?
Our free home care assessment helps you understand exactly what care your loved one needs — at no cost and with no pressure.
- We come to you
- Takes 45–60 minutes
- Written care plan provided
- No obligation to proceed
Or call us: 07883 247965
Dementia Care at Home
Specialist, compassionate support for people living with dementia — delivered at home by consistent, familiar carers who understand memory loss and know how to bring calm, routine and genuine reassurance to every single visit.
Staying at Home With Dementia Is Possible — With the Right Support
For many people living with dementia, remaining at home surrounded by familiar surroundings, personal belongings and the people they love is not only possible — it is genuinely better for their wellbeing than moving into a residential care setting.
At Surely Yours Healthcare, our dementia care service is built around one founding principle: consistency. The same carers, the same routines, the same gentle approach — visit after visit. Because for someone living with memory loss, familiarity is not a luxury. It is the foundation of feeling safe.
We work closely with families to build a personalised dementia care plan that reflects who your loved one truly is — their history, their preferences, their daily rhythms and the small details that make their life their own.
"Familiar faces, consistent routines and patient, unhurried care make an extraordinary difference to the quality of life of someone living with dementia."— Surely Yours Healthcare Care Team
Dementia Specialist Training
All Relevant Carers
Enhanced DBS Checked
Every Carer
Free Assessment
No Obligation
Who Is Our Dementia Care Service For?
Our dementia home care service supports people living with all types and all stages of dementia. Families often reach out to us when:
Dementia Types We Support
What Our Dementia Care Service Includes
Every dementia care plan is built around the individual — their diagnosis, their stage of dementia, their personality and their daily life. No two care plans are the same.
Daily Care & Routine
Cognitive & Emotional Support
Why Carer Consistency Matters in Dementia Care
For someone living with dementia, an unfamiliar face can be genuinely frightening. A new person entering their home — even with the best intentions — can trigger anxiety, resistance and distress. That is why carer consistency sits at the heart of everything we do.
We assign a small, dedicated team of carers to each dementia client and maintain that team as consistently as possible. Over time, your loved one will come to recognise their carers as trusted, familiar presences — and that familiarity transforms the quality of every visit.
Supporting the Whole Family, Not Just Your Loved One
We understand that dementia affects the entire family — not just the person living with the diagnosis. Family carers often carry an invisible weight of worry, exhaustion and emotional strain. Our role is to lighten that weight.
Regular Family Updates
We keep family members fully informed of any changes in your loved one’s mood, health, behaviour or care needs after every visit.
Clinical Liaison
We liaise directly with GPs, memory clinic nurses, occupational therapists and social workers to ensure your loved one’s wider care is fully coordinated.
Carer Guidance
We share practical guidance with family carers on how to communicate calmly, manage challenging behaviour and support a loved one at home between our visits.
Local Signposting
We can connect families with local dementia support groups, Admiral Nurses, the Alzheimer’s Society and other services available in the across the UK.
Flexible Dementia Care Options
Dementia care needs rarely stay the same. We offer a range of flexible care options that can evolve as your loved one's condition progresses — from a few visits each week to full-time live-in dementia care.
Hourly Visits
From 45-minute visits upwards, one or more times per day, built around your loved one’s routine
Evening & Night Care
Evening settling-in visits, sleep-in and waking night support for those who become unsettled after dark
Live-in Dementia Care
A dedicated carer living in the home, providing consistent round-the-clock presence and support
Respite Dementia Care
Planned or emergency cover to give family carers a rest, with a familiar team maintaining the routine
How Quickly Can Dementia Care Be Arranged?
Standard Dementia Care
Following a completed free home assessment, dementia care visits can typically begin within 3–5 working days.
Urgent Dementia Care
Following a crisis, sudden deterioration or unexpected hospital discharge, we will prioritise your assessment and aim to arrange dementia care within 24–48 hours.
Funding Your Loved One's Dementia Care
Dementia care at home can be funded in several ways. We are happy to help you understand what may be available and guide you in the right direction — though we do not provide formal financial advice.
Private Self-Funding
You arrange and fund care directly. Full costs are discussed transparently during the free assessment — no hidden charges.
Direct Payments
If Essex County Council has assessed your loved one as eligible, a direct payment may be provided to purchase dementia care from a provider of your choice.
Local Authority Funding
A care needs assessment by Essex County Council may result in partly or fully funded support depending on your loved one’s needs and financial circumstances.
NHS Continuing Healthcare
For those whose primary need is health-related — which may include advanced dementia — fully funded care through the NHS may be available following an NHS assessment.
We do not display pricing on our website. All costs are discussed openly and transparently during your free, no-obligation assessment.
What Families Say About Our Dementia Care
"My mother has Alzheimer’s and we were desperately worried about her safety at home. Since Surely Yours Healthcare started visiting, she is calmer, happier and so much more settled. Having the same carer every day has made the world of difference."
James R. — son of client, Leigh-on-Sea
"As a family, we were at breaking point trying to manage Dad’s vascular dementia alone. The team at Surely Yours understood immediately what we needed. They are patient, consistent and genuinely kind. We cannot thank them enough."
Anita S. — daughter of client, across the UK
Regulated, Registered and Accountable
Surely Yours Healthcare Ltd is registered with the Care Quality Commission (CQC) to provide personal care services across the UK, including specialist support for people living with dementia.
Our Registered Manager is Mrs Theodora Machingura, who holds direct accountability for the quality and safety of every service we provide.
How to Arrange Dementia Care at Home
Contact Our Team
Call us on 07883 247965, email info@surelyyours.co.uk or complete our online form below. We respond to all enquiries within 2 business hours.
Free Dementia Care Assessment
A member of our specialist team visits your loved one’s home to understand the full picture — diagnosis, daily routine, personal history and the level of support needed.
Dementia Care Begins
We agree a personalised dementia care plan, introduce your loved one’s dedicated carer and agree a start date. Standard care begins within 3–5 working days. Urgent care within 24–48 hours.
Areas We Cover for Dementia Care
We provide specialist dementia home care across across the UK and the surrounding across the UK communities. Our local team means your loved one always sees familiar, nearby carers.
Dementia Care at Home — Frequently Asked Questions
Request a Free Dementia Care Assessment
Complete the form below and a member of our specialist dementia care team will be in touch within 2 business hours — completely free and without any obligation.
Talk to Us About Dementia Care Today
We know how much courage it takes to ask for help. Our team is here to listen without judgement, answer every question and help you find the right support for your loved one — at whatever pace feels right for your family.